If your shoes have been returned to us, due to no fault of FUSED footwear, we are happy to send them out to you again, but you will need to pay for the shipping cost. Please do so via this entry.

Shipping
Our products are sent to you with registered mail from Hong Kong, and should arrive within 2 to 4 weeks after ordering. We are not responsible for any import duties levied on your order by the destination country.

Warranty
FUSED footwear is made to order and somewhat experimental. We continuously improve our designs, so your shoes may differ slightly from our photos. We do not offer refunds. We do offer a 30 day warranty against major defects and fit problems. In case of any problems with your shoes, please contact us and we will do our best to help you out.